Tag: IT Outsorcing
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When Hourly Billing Becomes a Trap: Why the Retainer Model Makes More Sense in IT Outsourcing
Recently, a US client approached us with a problem. For more than a year, they had been working with an offshore web development agency from India for over a year. They hired them on an hourly basis to build an eCommerce website for their apparel brand. At first, the contract setup seemed like a win-win…